Shipping Policy

Welcome to Crafted Cocktail Toppers! We're dedicated to getting your order to you quickly and safely. Please review our shipping policy before placing your order.

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Order Processing

• Orders are typically processed and shipped within 2–3 business days (Monday–Friday, excluding holidays).

• High-volume periods may result in slight delays.

Bulk Orders:
For large or custom bulk orders, please contact us directly. We’re happy to offer tailored assistance to meet your needs.

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International Shipping (UK, Australia & Canada)

We are excited to offer seamless international shipping to our customers in the United Kingdom, Australia, and Canada!

• No Surprise Fees (DDP): We use a "Delivered Duty Paid" (DDP) model. All applicable import duties, taxes (including UK VAT and Australian GST), and customs fees are calculated and paid at checkout. You will NOT be asked for additional payment by the courier upon delivery.

• Localized Experience: You can shop and checkout in your local currency (GBP £ or AUD $) using your preferred local payment methods.

• Reliable Tracking: All international orders are shipped via premium carriers (DHL or UPS). You will receive a tracking number as soon as your order leaves our US facility.

• Delivery Times: While we ship custom toppers within 2–3 business days, please allow 6–12 business days for international transit and customs clearance.

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Shipping Services

• All orders are fulfilled from our warehouses in Europe and the USA and shipped through trusted carriers including FedEx, USPS, DHL, and DPD..

• At checkout, you can choose from a variety of shipping options based on speed and budget.

• We do not partner directly with carriers (e.g., USPS, UPS, FedEx), but they handle the final delivery of all orders.

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Delivery Estimates & Delays

• While we do our best to ship promptly, we cannot guarantee specific delivery dates.

• Delivery times may vary due to carrier delays, weather, or other unforeseen issues.

• We do not offer refunds for delays caused by shipping carriers or other issues beyond our control.

Thank you for your patience and understanding!

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Shipping Address Accuracy

• Please ensure your shipping address is correct at the time of purchase.

• We are not responsible for packages sent to incorrect or incomplete addresses entered during checkout.

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Questions?

For any shipping inquiries or special requests, feel free to reach out to us through our Contact page. We're here to help!

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Thank You

Thank you for choosing Crafted Cocktail Toppers. We’re honored to be part of your celebration and look forward to delivering something special to your doorstep.